USABILITY
Designing for usability ensures systems are easy, efficient, and safe for users to achieve their goals, directly impacting productivity, performance and safety.
Rob Becker, Senior Consultant
Rob Becker, Senior Consultant at User Centric Design:
“Usability doesn’t just mean good aesthetics. It means understanding the tasks of the end-user, how they operate, and how to empathetically introduce a solution to meet their needs.”
At User Centric Design, our usability services are at the forefront of creating empathetic user experiences. We craft designs that are intuitive, efficient and accessible, ensuring that your users are understood and their task needs are met.
Our Design Process
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Research
Through interviews, surveys, task analyses and focus groups, we collect in-depth qualitative and quantitative data to understand your system’s users and stakeholders.
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Prototype
Using insights from our research, we create low and high-fidelity prototypes to test with representative users.
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Test
We regularly test prototypes with representative users to gather feedback and human performance metrics, allowing us to iterate and improve our designs.
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Iterate
Data collected from testing is used to iterate our designs and fine-tune the system to provide exactly what the user needs.
Our Services Include:
Conducting user research through qualitative and quantitative data collection methods, such as interviews, focus groups, surveys and human performance assessments.
Developing low, medium and high fidelity prototypes (e.g. wireframes, digital 3D models, real-world mockups) based on industry guidelines, international design standards, system requirements and user research & feedback.
Testing prototypes with representative users to gather feedback and iterate on designs.
Production of interface style guides to document interface components, colours and typography and the reasoning behind their design.
Production of training material for different types of users, informed by cognitive models such as Bloom’s taxonomy.
